Programmer Does Not Find Escrow Payment

eclark53 · 07/22/2010, 06:16

I posted the amt of the bid in escrow. However, I keep getting PMB from the programmer stating that he does not see the money in the account.

What can I do? Why is he unable to see the escrow payment in his account.

Why is there not place on the site to contact Scriptlance of this problem. Why do I have to just wait on an answer from the forum? This is about money, not jive. I am somewhat upset about this situation. Why is this so problematic??????

Estelle

IRN101 · 07/22/2010, 11:19

There is a contact button on the main nav of the SL site. Perhaps you missed it.

http://www.scriptlance.com/cgi-bin/f...swer&match=any

FAQs for you to peruse. If you don't find your answer there go to the bottom and you can find a link to contact Support.

inet · 07/22/2010, 13:05

Estelle,

I am not much fimilar with the buyer interface, however, are you sure you put the money in escrow? Funding your buyer account and putting money in escrow are two different processes.

As for the site usability, it does take some time to adjust and understand all the options. I guess that is true for most new websites that one visits.

ayumi · 07/22/2010, 21:33

You probably just deposited the funds to your account balance. Like Inet said, Funding your account and Escrow are 2 different things. Look in your account panel to the right, if you made escrow to your programmer, you should be able to see it.

Shrishti · 07/27/2010, 04:47

Yes, i have also heard such complaints from buyers, deposit to account and escrow both are different.

kabirchy · 08/09/2010, 11:50

Quote:

Originally Posted by Shrishti

Yes, i have also heard such complaints from buyers, deposit to account and escrow both are different.

Yes, this is a common mistake done by new buyers. I faced similar problems several times. They add balance to their account and though programmer paid. Regards

07/22/2010, 06:16	#1
eclark53 Member Join Date: Jul 2010 Location: United States Posts: 1	Programmer Does Not Find Escrow Payment I posted the amt of the bid in escrow. However, I keep getting PMB from the programmer stating that he does not see the money in the account. What can I do? Why is he unable to see the escrow payment in his account. Why is there not place on the site to contact Scriptlance of this problem. Why do I have to just wait on an answer from the forum? This is about money, not jive. I am somewhat upset about this situation. Why is this so problematic?????? Estelle

07/22/2010, 11:19	#2
IRN101 Senior Member Join Date: May 2005 Location: USA Posts: 569	There is a contact button on the main nav of the SL site. Perhaps you missed it. http://www.scriptlance.com/cgi-bin/f...swer&match=any FAQs for you to peruse. If you don't find your answer there go to the bottom and you can find a link to contact Support. __________________ "My heart aches, and a drowsy numbness pains My sense, as though of hemlock I had drunk, Or emptied some dull opiate to the drains One minute past, and Lethe-wards had sunk..." - John Keats; 31 October 1795 – 23 February 1821

07/22/2010, 13:05	#3
inet Senior Member Join Date: Mar 2006 Location: /home Posts: 385	Estelle, I am not much fimilar with the buyer interface, however, are you sure you put the money in escrow? Funding your buyer account and putting money in escrow are two different processes. As for the site usability, it does take some time to adjust and understand all the options. I guess that is true for most new websites that one visits. __________________ "The only thing necessary for evil to flourish is for good men to do nothing." - Edmund Burke

07/22/2010, 21:33	#4
ayumi Senior Member Join Date: Oct 2007 Location: Land of the Rising Sun Posts: 335	You probably just deposited the funds to your account balance. Like Inet said, Funding your account and Escrow are 2 different things. Look in your account panel to the right, if you made escrow to your programmer, you should be able to see it. __________________ On the Front Side "Amuro Rocks!"

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07/27/2010, 04:47	#5
Shrishti Member Join Date: Jan 2010 Location: India Posts: 48	Yes, i have also heard such complaints from buyers, deposit to account and escrow both are different.